Effective Date: February 20, 2026
At The Client Collective , we understand that your business data — and in some cases, your clients’ sensitive information — must be handled with care. This Privacy Policy explains how we collect, use, protect, and manage information when you use our website and platform.
1. Information We Collect
We may collect the following types of information:
Information You Provide
Name and business name
Email address and phone number
Billing and payment information
Account login credentials
Business content you upload into the platform, including contact records, communication history, marketing materials, forms, and related business data
If you operate in a regulated industry (such as healthcare), you may input data that qualifies as Protected Health Information (PHI). The use and handling of such information is subject to applicable laws and regulations.
Automatically Collected Information
IP address
Device and browser information
Usage data and interaction metrics
Cookies and tracking technologies
We collect only the information necessary to operate, maintain, and improve our services.
2. How We Use Your Information
We use collected information to:
Provide and maintain access to the The Client Collective platform
Process payments and manage subscriptions
Deliver onboarding and customer support
Improve functionality and user experience
Send system-related communications
Monitor system security and prevent fraud
We do not sell, rent, trade, or share your personal or business information with third parties for marketing purposes.
3. HIPAA & Regulated Industry Use
The Client Collective may offer features designed to support businesses operating in regulated industries, including healthcare.
However:
Compliance with HIPAA and other applicable privacy regulations remains the responsibility of the account holder.
Use of the platform in a HIPAA-regulated environment may require execution of a separate Business Associate Agreement (BAA), where applicable.
Users are responsible for configuring and using the platform in a compliant manner, including controlling access permissions and communication settings.
The Client Collective does not provide legal advice and does not guarantee regulatory compliance without appropriate agreements and proper account configuration.
4. Data Ownership
All business data entered into The Client Collective remains the property of the account holder. We do not claim ownership of your contacts, communications, or stored records.
You retain full control over your data.
5. Data Protection & Security
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, alteration, or disclosure.
These safeguards may include:
Secure hosting environments
Access controls
Encrypted data transmission (where applicable)
Role-based user permissions
While we take security seriously, no system can guarantee absolute protection. Users share responsibility for safeguarding login credentials and managing account access.
6. Third-Party Service Providers
We may use trusted third-party providers to support:
Payment processing
Hosting infrastructure
Communication delivery services
Analytics and performance monitoring
These providers are given only the information necessary to perform their services and are contractually obligated to protect data.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enhance user experience
Analyze website traffic
Improve system functionality
You may disable cookies in your browser settings, though certain features may be limited.
8. Data Retention
We retain information for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
Upon account termination, data retention and deletion policies may apply in accordance with contractual terms.
9. Your Rights
You may request to:
Access your personal information
Correct inaccuracies
Request deletion (subject to contractual or legal limitations)
Requests may be submitted to:
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised effective date. Continued use of The Client Collective constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us at:
Veravus
1126 S Federal 1 Hwy #2305
Fort Lauderdale, FL